KPIs Measure Business Preview

KPIs for APIs

According to Gartner, “Not measuring the business value of APIs results in unproductive investments, missed opportunities and lack of governance.”

This is why it is absolutely critical that metrics be established to measure and track the business value of their API strategy.

Download this Gartner Report for recommendations on using key performance indicators such as:

Adopt KPIs that focus on business outcomes by partnering with business stakeholders.

Gartner says, “To measure the business value of your APIs, platform or strategy, you must derive, define and use metrics that map to your organization’s business goals.

Engage your API platform team to classify APIs according to their business value contribution.

As per Gartner, “It is crucial to apply the right metrics to the right set of APIs and to set the right expectations of desired outcomes.”

Create strong and persistent awareness of value by reporting API performance to CIOs and business leaders as well as internal and external partners.

Gartner says, “The goal here is to create a persistent culture of business value, by generating awareness of the opportunities that exist with your API strategy.”

Read more about these recommendations by downloading the full report.


Source:  Gartner: How to Use KPIs to Measure the Business Value of APIs, Shameen Pillai, 29 January 2020.

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